Delivery Orders

Marry Brown – Delivery orders are subjected to:

The delivery address should be within the defined delivery area of the restaurant

Availability of the restaurant’s menu online

In case the delivery locality is not listed in the restaurant locator, delivery orders cannot be placed; however you may choose to pick up your order from the nearest Marrybrown restaurant.

Order confirmation over phone by the restaurant after the order placed online.

The phone confirmation might happen immediately or 30-60 minutes before the delivery time.

Modify/Cancel The Online Orders

You can cancel the placed order 1 hour before your delivery time from your dashboard or while or during the confirmation call .You can modify the order by calling our customer care over phone or during the confirmation call

However you can get updated on the status of the order by calling the customer care directly

In case the order which is paid through credit card is cancelled due to non availability of the ordered product at the restaurant, the amount will be returned by reversing the transaction by Marrybrown restaurant. The same would reflect in the next credit card statement.

Confirmed orders will not be cancelled and money will not be refunded.

Information Collected

Marrybrown may collect personal information.This will generally occur when you either:

Visit Online ordering site to place order

Enter into a competition or promotion

Register as a WOW club member

Subscribe to our mailing list

Apply for a job

Request information regarding our Franchise system

Submit website feedback

Use and Disclosure

Except as otherwise stated, we may use information collected via this site to improve the content of our site, to customize the site to your preferences, to communicate information to you, and for any other purpose specified.

Marrybrown may use the personal information that you submit to store and process that information in order to provide goods and services. Generally, we may use your personal information in the ways in which you would expect, including but not limited, to any of the following purposes:

To process any job application you may submit

To provide you with any restaurant or promotion information

To determine the number of visitors to our websites and conduct reviews of our sites

To fulfill prizes, awards and purchases

To respond to specific requests from visitors

To keep you informed about any changes to our websites

To conduct marketing research

To now and again send you offers or information on products or services that we consider will be of interest to you.

Information Usage

When using the Marrybrown internet ordering system additional information is collected when you order online. This information assists in the delivery to your door and to verify your credentials.. The internet order system also stores information about your order to help you remember and re-order the same menu in future.

Marrybrown does not store any of your credit card details Personal information that you submit to Marrybrown may be disclosed to a third party:

If Marrybrown are required or authorized by law to disclose the information

To provide you with any restaurant or promotion information

If your personal information is collected in connection with a joint promoter, to that joint promoter for marketing and research purposes

If Marrybrown feel you might like to know about a third party's goods and services we may supply that personal information to that third party. (We know that many of our guests enjoy receiving these excellent offers)or If you place an order via our internet order system, your details will be passed on to HSBC, who receive your credit card details for internet order payment. HSBC provides secure internet payment gateway that secures your credit card number during transmission

Security

Marrybrown will take reasonable steps to ensure that the personal information collected is accurate, complete and up-to-date.

You can access and request correction of any personal information concerning you at any time. You may also request that your personal information be deleted at any time. Any such requests should be made directly by contacting us.

Marrybrown will take reasonable steps to protect personal information from misuse, loss and unauthorized access, modification or disclosure.

Sensitive Information

Marrybrown will not collect, use or disclose sensitive information except with your specific consent.

Origin Malaysia, we are master franchisee of South India.)India, LUZ office address. For any dispute please find the contact address as follows:

MGM Entertainment Pvt. Ltd
No.1, 9th Street, Radhakrishnan Salai.
Mylapore, Chennai-600040
Tel.No. 044 28475415 28475416

Click Stream Data

Each time you visit the Marrybrown site our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server's IP address.

Marrybrown may collect this information for statistical purposes ssion times. Marrybrown may use this information to evaluate and improve the Marrybrown websites.

Cookies

A Cookie is a piece of information that our web server may send to your machine when you visit a Marrybrown site. A Cookie helps us to recognize you when you re-visit our sites and to co-ordinate your access to different pages on the sites. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more.

Consent

If this Privacy Policy is changed, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on Jan 01, 2014.

By using this site, you agree to the terms of the policy as stated above. Whenever you submit information via this site, you consent to the collection, use and disclosure of the information in accordance with the Privacy Policy of Marrybrown.

Menu

The menu is displayed as per the availability of the menu items in the mapped restaurant.n case of non availability of ordered menu item at the restaurant, the order would not be executed. Same would be informed by the restaurant to you. You can modify the order or cancel the order.

Procedure For Online Ordering

Choose Pick Up option if you want to pick up the order from a nearby Marrybrown restaurant

Choose Delivery option if you want to have your order delivered to a location

In restaurant locator select your delivery location from the drop down

The price of your section is displayed on the same page.

Click on Checkout in the cart to move to order confirmation page

Enter your Name, Email address and mobile number and Click on Submit

Choose your payment method

Here apart from cash on delivery you have option to pay by Net Banking.

If you select cash on delivery, you will receive a confirmation call on your mobile number for validation purpose.

In case of other payment options, you will be redirected to the payment gateway to complete your transaction.

Upon successful placing of your order in the restaurant, you will land on the final page where you would receive your order number and bill details.

You will also receive an email with complete order details